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Client Privacy

Privacy Policy

This page is intentionally kept transparent until the store is connected to the final business, payment, analytics and customer-account setup. The final policy must describe Sanctuaria’s actual processing activities rather than publish assumptions.

Information we may collect

Depending on the final store setup, this may include information needed to process orders, communicate with customers, provide customer accounts and handle support or returns. The exact categories will be listed here before launch.

How information is used

The final policy will explain the specific purposes for which customer information is used, including order fulfilment, customer service, account functionality and legally required administration where applicable.

Service providers

The final policy will identify the relevant providers used by the live store, such as the ecommerce platform, payment providers, shipping/tracking services and any analytics or email services actually enabled.

Cookies and similar technologies

The final policy will explain which cookies or similar technologies are used, why they are used and which choices are available to visitors.

Retention and customer rights

The final policy will state applicable retention periods or criteria and explain the rights available to customers under applicable data-protection law, together with how requests can be made.

Contact and responsible business details

Before launch, this section must contain Sanctuaria’s actual legal/business identity, contact details and any other information required for the applicable privacy notice.